" For 40 years, DIB Production has developed on the basis of a culture of reliability, professionalism and listening to its customers' needs. The customer culture that drives each member of our staff is to consider each order as a collaborative project where our criterion for success is to have been able to carry out our commitments and to have contributed to the success of our customer.
Our goal is to maintain and develop long-term relationships with our customers, enabling us to better meet their needs in terms of performance and continuous improvement. To do this, we have implemented targeted approaches by market segment, key account and product. These targeted approaches include organisational aspects, formalised quality management as well as the implementation of a continuous innovation process.
This partnership culture is also the one we establish with our suppliers, with whom we seek to develop and maintain long-term relationships.
Sustainability cannot be achieved without a strong dimension of responsibility for the safety of our staff and those of our customers, respect for the environment and our general involvement in society. Our DIB Green approach and the CSR Charter are a constant reminder of our commitment in this area.
We want this partnership culture based on mutual trust and responsibility to enable us, in collaboration with our suppliers, to provide our customers with the tailor-made solutions they expect for the success of their projects. "
Michel Zahrai, CEO.
